Account, team & support
Everything about your account, your teammates, and reaching us.
Signing in & your account
How do I sign in?
With your Google account or a one-time email link, no password to remember. See Signing in.
I forgot my password.
There isn't one. SiteAlert is passwordless, you sign in with Google or a magic email link, so there's nothing to forget.
Can I manage more than one company?
Yes. You can belong to several companies and switch between them from the company switcher at the top of the menu. Each keeps its own sites, team and alerts.
In which languages is SiteAlert available?
English and Dutch, for both the app and this Help Center.
How do I change the language?
Use the EN / NL switch in the top navigation on our website. The app follows your preference too.
Your team
How do I invite teammates?
From Settings → Members, enter their email and pick a role. They get an invite link to join. See Team & roles.
What roles are there?
Owner, Admin, Member and Viewer, from full control down to view-only. See Team & roles for what each can do.
Someone left the team. How do I remove them?
An Owner or Admin can remove a member from Settings → Members at any time.
Support
How do I get support?
Contact us any time. We're happy to help with setup, questions or anything that's not working as expected.
How fast do you respond?
We usually reply within one business day.
How do I request a feature or give feedback?
We'd love to hear it. Send us your idea, real feedback shapes what we build next.
How do I cancel my account?
You can cancel anytime. See Pricing & billing or reach out and we'll take care of it.